All orders that you place online with clear Elegance will be subject to acceptance in accordance with these terms and conditions

There is no minimum order and we advise that you should place your order at least 6 months before your Wedding date; up to 12 months if your wedding date is in May, June, July or August to ensure a slot in our production line.  We may be able to fulfill orders with shorter lead times and will do our utmost to honour all reasonable requests. Once you place an order a date will be agreed, advising you of when we will need additional information. It is important that these dates are adhered to, as we must respect the dates for our other clients.

A non-returnable deposit of 30% of your total order is required at the time of ordering. The balance is due according to your own personal schedule plan, Which will be detailed within your contract. 50% of total balance due must be paid 6 months before your delivery date.  The total order amount must be paid in full before any work begins on your stationery which would be 3 months before your delivery date. Please note for orders under £150 full payment is required at the time of booking

Proofs will be sent for each stationery item ordered.  These must be signed and returned to us prior to the commencement of your order.
Any alterations to text following your signing off of proofs will incur additional charges to correct

It is the responsibility of the customer to ensure they supply the correct spelling of guest’s names. To ensure there is no misunderstanding we recommend sending lists of names by email as corrections for incorrectly spelt names (unless the fault lies with us) will incur additional charges. 

The sole responsibility of gaining copyright permission for use of hymns in the Order of Service rests with the customer.

Nationwide orders will be delivered by Business Post Courier Service – Next Day Guaranteed" At a cost of £20– and require a signature on receipt. Please be aware that Delivery Charges are per parcel and not necessarily per order.
Your order will normally be sent in two stages and will therefore result in 2 delivery charges

As your Wedding Stationery is personalised and unique to you, cancelled orders following the approval of the final proof will have to be paid for in full.

Our cancellation policy is as follows: